Delete Your Account - Sportiverse

Delete specific data (without deleting your account)

You don't have to delete your whole account to remove data you've created in Sportiverse. The following can be deleted individually from within the app:

Comments: long-press your comment → Delete
Direct messages: long-press the message → Delete
Notifications: swipe-to-delete in the notifications screen
Profile picture and bio: Settings → Profile → clear or replace the field
Match lineups and events you authored: open the match → edit lineup or events (within your admin scope)
Club, league, or team membership: leave the entity from its detail screen

Granular deletions take effect immediately. League standings and historical match results stay linked to your player profile while your account exists; when the account is deleted, your account is removed from match lineups and your portrait is deleted; your player name stays in the match history, and match events and feed events may still carry your account identifier, which no longer leads to a profile.

If you'd like data removed that isn't deletable from the app, email privacy@sportiverse.no from your registered address with subject "Data deletion request" and describe what you'd like removed.

Delete your entire account — Option 1: from within the app (recommended)

The fastest way to delete your account is directly in the Sportiverse app:

Open the Sportiverse app and sign in
Go to Settings
Tap Account Center
Tap Delete Account
Confirm the deletion when prompted

30-day grace period: Your account enters a recoverable state for 30 days. If you sign back in during that window, your account is restored. After 30 days, deletion is permanent and irreversible.

Delete your entire account — Option 2: by email

If you no longer have access to the app or your device, send a deletion request to privacy@sportiverse.no from the email address registered to your account.

Please include:

Subject: Account deletion request
The email address used to register
Your full name as shown on your profile (helps us match the account)

We confirm receipt within 7 days and complete deletion within 30 days, in line with our GDPR obligations.

What gets deleted

When your account is permanently deleted, the following data is removed from our systems:

Your profile (name, email, date of birth, nationality, profile picture, bio)
Your likes, reactions and poll votes
Messages you sent in training-session chats
Your profile images and other media stored under your account
Your personal statistics
Club, league, and team memberships
Notification preferences and device tokens

What is retained, and why

Some data is retained after account deletion. Things you shared with other people stay visible to them without your profile attached (your account identifier may remain on that content), and administrative audit logs keep your user ID for a short, fixed window before automatic deletion. The table below gives the main examples; it is not exhaustive — see the Privacy Policy, section 7a.

Data	Retention	Reason
Match results, league standings, match lineups and feed events about matches you played in	Indefinite. Your account is removed from match lineups and your portrait is deleted; your player name stays in the match history, and match events and feed events may still carry your account identifier, which no longer leads to a profile	Preserves the integrity of competitive history for clubs and leagues you participated in
Club board posts and comments you wrote (including attached photos and files), and comments on feed events	Until removed — board content is shown as "Deleted user" and can then be removed only by a club admin; feed-event comments are shown as "Deleted User"	Keeps the club's and other members' conversations intact
Direct messages you sent	Stay in the recipients' conversations, with the link to your account removed	Preserves the other participants' message history
Notifications other members already received about you (which may show your name, account identifier, a link to your profile photo or a short preview of a board post)	Within 30 days of delivery (auto-deleted by Firestore TTL; see Privacy Policy §7)	Each copy is short-lived and expires automatically — see Privacy Policy §7a
Administrative audit logs about actions you took or were the subject of (adding, promoting, demoting, or removing a member; leaving a club; editing club settings; generating or rotating a club's invite code; deleting a club; or claiming a placeholder club or merging one into your club). Your UID stays in them; your display name is anonymized at deletion, though a narrow processing window may leave residual entries that still carry it	90 days from the action (auto-deleted by Firestore TTL)	Fraud prevention, dispute resolution, platform integrity — see Privacy Policy §4b
Other security and abuse-prevention records	Limited retention period (see Privacy Policy)	Fraud prevention and abuse investigation
Records required by law (e.g. tax, legal claims)	As required by applicable law	Legal compliance

Export your data first (optional)

Before deleting your account, you can download a copy of your personal data. In the app, go to Settings → Account Center → Request Personal Data. When it's ready — within one month — the download appears in the same place in the app. The download link is valid for 7 days.