Delete Your Account - Sportiverse

Delete specific data (without deleting your account)

You don't have to delete your whole account to remove data you've created in Sportiverse. The following can be deleted individually from within the app:

Comments: long-press your comment → Delete
Direct messages: long-press the message → Delete
Notifications: swipe-to-delete in the notifications screen
Profile picture and bio: Settings → Profile → clear or replace the field
Match lineups and events you authored: open the match → edit lineup or events (within your admin scope)
Club, league, or team membership: leave the entity from its detail screen

Granular deletions take effect immediately. Aggregated league standings and historical match results remain attributed to the player profile until the account itself is deleted.

If you'd like data removed that isn't deletable from the app, email privacy@sportiverse.no from your registered address with subject "Data deletion request" and describe what you'd like removed.

Delete your entire account — Option 1: from within the app (recommended)

The fastest way to delete your account is directly in the Sportiverse app:

Open the Sportiverse app and sign in
Go to Settings
Tap Account Center
Tap Delete Account
Confirm the deletion when prompted

30-day grace period: Your account enters a recoverable state for 30 days. If you sign back in during that window, your account is restored. After 30 days, deletion is permanent and irreversible.

Delete your entire account — Option 2: by email

If you no longer have access to the app or your device, send a deletion request to privacy@sportiverse.no from the email address registered to your account.

Please include:

Subject: Account deletion request
The email address used to register
Your full name as shown on your profile (helps us match the account)

We confirm receipt within 7 days and complete deletion within 30 days, in line with our GDPR obligations.

What gets deleted

When your account is permanently deleted, the following data is removed from our systems:

Your profile (name, email, date of birth, nationality, profile picture, bio)
Comments and likes you created
Direct messages you sent
Uploaded images and media
Match lineups, events, and ratings you authored
Club, league, and team memberships
Notification preferences and device tokens

What is retained, and why

Some data is retained after account deletion. Where retention is required for legitimate purposes, personal identifiers are removed or the data is anonymized — except for administrative audit logs, which (where you took or were the subject of such an action while your account existed) retain your user ID and the display name captured at the time of each action for a short, fixed window before automatic deletion (see the Privacy Policy, section 4b).

Data	Retention	Reason
Match results, league standings, historical statistics	Indefinite (anonymized — your name is replaced with "Former player")	Preserves the integrity of competitive history for clubs and leagues you participated in
Administrative audit logs (your UID, plus the display name as it was at the time of the action where applicable, if you took or were the subject of one of the recorded actions — adding, promoting, demoting, or removing a member; leaving a club; editing club settings; rotating a club's invite code; or deleting a club)	90 days from the action (auto-deleted by Firestore TTL)	Fraud prevention, dispute resolution, platform integrity — see Privacy Policy §4b
Other security and abuse-prevention records	Limited retention period (see Privacy Policy)	Fraud prevention and abuse investigation
Records required by law (e.g. tax, legal claims)	As required by applicable law	Legal compliance

Export your data first (optional)

Before deleting your account, you can download a copy of your personal data. In the app, go to Settings → Account Center → Export My Data. You'll receive a download link by email within 14 days.